Vendor terms and conditions
Terms and Conditions Quality Assurance Provisions Rev B 1.0 Standards / References AS 9100D-2016 / ISO 9001-2015, Clause 8.4.3 2.0 Purpose This procedure is to provide quality Assurance Provisions Quality System requirement Accredited (AS9100 ISO 9000, NADCAP OR equivalent) certificate
1.CERTIFICATE OF COMPLIANCE Supplier shall provide a certification with each shipment to attest that the parts, assemblies, or subassemblies conform to the order requirements. Certification must contain the following: customer’s order number part number and revision name and address of manufacturing or processing location manufacturer’s lot, heat, batch, date code, and/or serial number (if applicable) quantity and unit of measurement and be signed and dated by an authorized company representative. The applicable material test results, process certifications, and inspection records shall be presented upon AJR’s request. Supplier shall perform inspection, as necessary, to determine the acceptability of all articles under this order. All articles submitted by supplier under this order are subject to final inspection at AJR.
2.CERTIFICATE OF COMPLIANCE RAW MATERIALS Supplier will include with each shipment, the raw material manufacturer’s test report that states that the lot of material furnished has been tested, inspected, and found to be in compliance with the applicable material specifications. The test report will list the specifications, including revision level, to which the material has been tested and/or inspected, and the identification of the material lot to which it applies. When the material specification requires quantitative limits for chemical, mechanical, or physical properties, the test reports will contain the actual test and/or inspection values obtained.
3.SPECIAL PROCESS CERTIFICATIONS A special process is a method controlled by a contractually required specification where: a product undergoes a physical, chemical or metallurgical transformation, or inspection, where conformance to the specification cannot be readily verified by normal inspection methods and the quality of the product depends on use of specific equipment operated in a specific manner, under controlled conditions, by trained personnel with instructions, procedures, or standards. A special process certification shall be provided with each shipment of product delivered on this contract and include the following: customer’s order number, part number(s), serial and/or lot numbers (if applicable), material process specification and revision, certification stating the special process was performed per the applicable drawing/specification requirements, processing supplier’s name and address, and each certification must be signed and dated by an authorized company representative.
4.SPECIAL PROCESS SUPPLIERS Special processes must be approved by AJR or its customer when this clause is specified
5.FIRST ARTICLE INSPECTION Supplier is required to perform 100% inspection and record the attributes for the first article of this contract/purchase order, and shall be in accordance with AS9100 and AS9102. If the deliverable is an assembly, this inspection shall also include all of the piece parts that make up the assembly. The inspection records and data shall be per AS9102 and shall identify each characteristic and feature required by design data, the allowable tolerance limits, and the actual dimension measured as objective evidence that each characteristic and feature has been inspected and accepted by the supplier’s quality and inspection function. When testing is required, the parameters and results of the test shall be recorded in the same manner. The First Article Inspection Report (FAIR) must show evidence of acceptance by the supplier’s quality assurance representative.
6. EVIDENCE OF INSPECTION Unless otherwise specified, all product batches must be subjected to a sampling inspection in accordance with ANSI/ASQC-Z1.4, Level II, 1% AQL, C=0 No defects allowed. If any defect is found, 100% inspection shall be performed for that batch. Inspection data is to be supplied with each shipment of parts. Data must reflect the part number, revision, lot traceability, and approval by authorized personnel. Vendor is to maintain a copy of inspection data on file and make it available upon request.
7. RIGHT OF ACCESS Work under this purchase order/contract is subject to Regulatory Authorities, customers, or AJR’s surveillance/inspection at supplier’s plant or sub-tier supplier’s facility. The supplier will be notified if a surveillance/inspection is to be conducted.
8. DESIGN AND DEVELOPMENT AUTHORITY You don’t have design or change authority for this product
9. CUSTOMER SOURCE INSPECTION If requested, customer source inspection is required prior to shipment of articles from the supplier’s facility. Supplier shall notify AJR Quality Control department at least 72 hours prior to completion of the order, so that arrangements can be made for an AJR Quality representative to visit the vendor facility and perform a source inspection. Supplier, without additional charge to the procurement document, shall provide all reasonably required facilities and assistance (applicable drawings, specifications, change orders, inspection and/or test equipment) AJR Quality representative to perform their duties.
10. SUPPLIER NONCONFORMANCE APPROVAL REQUESTS Supplier shall notify AJR of any nonconforming material. Requests for any departures from drawings, specifications, or other purchase order requirements must be submitted for consideration by AJR in writing. AJR will in turn either approve or deny the approval request in writing. Nonconforming material may not be shipped to AJR without such written approval. Nonconforming material shipped on an approved nonconformance must be accompanied by a copy of the signed AJR approval document.
11. NONCONFORMING MATERIALS CORRECTIVE ACTION REQUESTS Supplier Corrective Actions (CAR) shall be required for nonconforming materials, reduction in overall quality rating, not adhering to the requirements of AJR procedures, and external audit findings. CAR’s will be issued by AJR at the discretion of the Quality Department. Suppliers shall perform a root cause and corrective action then complete AJR’s corrective action form and submit to AJR within the designated time. An extension may be granted, but it must be requested by the Supplier in writing to AJR’s quality assurance department.
12. MATERIAL REVIEW BOARD (MRB) MRB authority is not delegated unless specifically called out on the Purchase Order. Written authorization shall be obtained prior to shipment, see Clause 10.
13. CHANGE AUTHORITY The supplier shall provide, in writing, advance notification to the customer of any change (s) to tooling, facilities, materials, or processes at the supplier or the supplier’s sub-tier that could affect the customer’s contracted product. This includes, but is not limited to, fabrication, assembly, handling, testing, facility location or introduction of a new sub-tier supplier. Must obtain written approval from AJR prior implementing change 14. COUNTERFEIT PARTS The supplier shall assure that work is accomplished in a manner preventing counterfeit parts or material from entering and remaining in deliverable items.
15. FURNISHED MATERIAL Concerning material supplied directly by AJR, its customer, or a designated supplier, the vendor is required to assure that furnished material, parts, or subassemblies are free from shipping and environmental damage prior to processing. Vendor shall maintain same control of supplied materials, as is done for material furnished by AJR, its customer, or a designated supplier
16. FLOWDOWN REQUIREMENTS All applicable requirements that are invoked or applied to the customer’s purchasing document, including this clause, shall be flowed down to the supplier’s sub-tier suppliers.
17. DRAWINGS, SPECIFICATIONS, AND QUALITY REQUIREMENTS The supplier’s Quality System shall assure that the latest applicable drawings, specifications, and quality requirements are compatible with current purchase order agreements and are available and in use by the supplier’s manufacturing and inspection areas. Specifications referenced on the purchase order and drawings shall be to the latest revision or supersession, unless otherwise specified.
18. PACKAGING REQUIREMENTS Supplier’s Quality Control shall be responsible for ensuring that items provided under the contract/purchase order are packaged in such a manner that the dimensional integrity is preserved, contamination and corrosion are prevented, and no physical damage occurs or, when specified, that packaging is in accordance with the drawing, appropriate ASTM, MIL, or other applicable customer specified requirement.
19. FOD PREVENTION The supplier shall assure that work is accomplished in a manner preventing foreign objects or material from entering and remaining in deliverable items.
20. QUALITY SYSTEM REQUIREMENTS Quality System requirement Accredited (AS9100 ISO 9000, NADCAP OR equivalent) certificate preferred if not complaint to Including provisions Ensuring persons are aware of : Their contribution to the product or service conformity Their contribution to product safety The importance of ethical behavior
21. RECORD RETENTION Supplier and supplier’s subcontractors shall maintain verifiable objective evidence of all inspections and test performed, results obtained, and dispositions of non-conforming articles. These records shall be identified to associated articles, including heat and lot number of materials, unit or lot serialization and made available to AJR and/or government representatives upon request and shall be retained in a safe, accessible location for a period of ten (10) years after date of delivery Flight Safety Part records shall be retained in a safe, accessible location for a period of forty (40) years after date of delivery Supplier’s records associated with the manufacture of serialized or lot controlled articles will provide for continued traceability of serial numbers or lot number identification through all phases of manufacture, commencing with the raw material and continuing through final acceptance of the end item. Records held for the required retention period (ten / forty years) shall not be destroyed without customer’s written concurrence.
22. ISSUES OR CONCERNS Any issues or concerns with purchase order or contract should be brought to the attention of buyer issuing should Purchase order or contract.
